Senior Manager - Service Strategy, Policy, and Community Investments

ABOUT THE ROLE The Adult Services Division of King County's Department of Community and Human Services is seeking a Senior Manager to lead high-impact work across service strategy, community investment program design, provider contracting, policy development, and public fund stewardship. This role oversees a large portfolio of human services investments, manages Requests for Proposals, and ensures contracts comply with requirements while remaining responsive to community needs. Two roles will be filled under this recruitment: Adults and Caregivers Policy Senior Manager and Veterans Initiatives and Policy Senior Manager. KEY RESPONSIBILITIES - Provide senior-level leadership, supervision, and project governance for teams, overseeing up to approximately 25 employees. - Oversee program strategy design and the full contract development, certification, and administration process for the community investment portfolio. - Lead division and team-level quality improvement projects using LEAN and continuous improvement methods to strengthen contracting, monitoring, and compliance systems. - Co-lead collaboration with internal and external partners to resolve complex contracting, procurement, fiscal, and compliance issues. - Serve as a senior subject matter expert and advisor to division leaders on contracting rules, procurement options, compliance risks, and public fund stewardship. - Analyze contract, monitoring, risk, and investment data to prepare reports, briefings, and performance summaries for leadership and stakeholders. MINIMUM QUALIFICATIONS - At least six years of progressively responsible experience in contract or grant administration, including three years in a supervisory role. - Experience must include contract administration, budget management, and direction of public programs, with at least three years of professional-level experience involving four or more of the following areas: compliance and risk management strategies, program design requiring significant resources, solicitation and procurement processes, organization-wide policies, major process improvements, public policy or government systems, local/state/federal contracting laws, technical training, change management, or equity-focused practices. SPECIAL REQUIREMENTS - Designated as a Mission Critical position; expected to report to work or request leave during emergencies or inclement weather. - Exempt from the Fair Labor Standards Act (not eligible for overtime). - Typical work schedule is Monday through Friday, 8:00 AM to 5:00 PM. - Desired qualifications include a Juris Doctor (substitutes for two years of experience), a Master's degree in Public Administration or related field (substitutes for one year), or a Certified Professional Contracts Manager credential. SELECTION PROCESS - Screening is based on the thoroughness and completeness of the NeoGov Job Application and Supplemental Questions. - Interviews will take place on or around October 5, 2026. - This process may be used to create a candidate pool for current and future opportunities, which will remain active for six months. HOW TO APPLY - Submit a complete NeoGov Job Application and Supplemental Questions. - Do not state "see resume" or "see personnel file," as applications will be rejected as incomplete. Cover letters and resumes are not accepted in lieu of a completed application. - For accommodations or questions, contact the recruiter, Alan Wedge, at alwedge@kingcounty.gov. EMPLOYMENT DETAILS - Employer: King County - Address: King Street Center, 201 South Jackson Street, Seattle, Washington, 98104 - Job Number: 2026AW27511 - Department: DCHS - Community and Human Services - Division: Adult Services - Job Type: Career Service (Exec) - FLSA Status: Exempt - Bargaining Unit: Z3 : KC Personnel Guidelines - Schedule: Full Time, 40 hours/week - Opening Date: 09/04/2026 - Closing Date: 9/19/2026 11:59 PM Pacific