Chief Information Officer

ABOUT THE ROLE This position is responsible for directing and implementing the City's comprehensive information technology strategy, including systems planning, business process re-engineering, and technological infrastructure to support organizational objectives. The role serves as the primary corporate spokesperson for information and technology management, guiding major organization-wide initiatives and ensuring technology aligns with senior management forecasting. KEY RESPONSIBILITIES - Direct information management budgeting, strategic planning, and database system strategy - Oversee planning and implementation of business information systems - Set overall direction of internal business systems based on senior management forecasting - Identify user needs and build Information Services (IS) teams across organizational levels - Serve as primary corporate spokesperson for information and technology management - Explore and evaluate new technologies for future implementation - Interface with industry partners on information management matters - Provide technological support for Information Service personnel - Create and direct long-term strategic plans to guide major organization-wide initiatives - Perform additional duties as assigned MINIMUM QUALIFICATIONS - Master's degree or greater with 9 to 12 years of experience - OR Bachelor's Degree with 15 to 19 years of experience - OR an equivalent combination of education and experience - Thorough knowledge of business process re-engineering and information systems management - Experience in strategic planning and budget management - Experience in building and leading cross-functional teams SPECIAL REQUIREMENTS - 5 years of managerial experience is preferred - No additional certifications are required - Must be able to work extended hours when required, including 24-hour shifts or emergency schedules during major storms or critical system implementations - Physical demands include constant computer operation, regular communication with staff and stakeholders, frequent stationary positions, occasional movement inside the office, and regular travel to meetings and conferences SELECTION PROCESS 1. Application review based on submitted materials and minimum qualifications 2. Evaluation of candidate experience, leadership capabilities, and alignment with organizational strategies 3. Potential interviews and further assessment by city leadership and hiring managers HOW TO APPLY - Submit an application through the City of Charleston's official online career portal (www.charleston-sc.gov) - Applications will be accepted continuously until the position is filled EMPLOYMENT DETAILS - Department: General Government, Information Technology - Division: Information Technology Administration - Job Requisition ID: JR101422 - FLSA Status: Exempt - Location: Charleston, SC - Work Environment: Primarily professional office environment with occasional travel; may require extended hours during emergencies - Supervisory Responsibility: Provides leadership and direction to multiple teams through lower-level leadership and management, overseeing multiple senior-level leaders who report directly to the position