Associate Director of Product Design

About the Role The Associate Director of Product Design is a senior design leader at the Campaign Finance Board responsible for driving user-centered design across digital products and public-facing services. Reporting to the Senior Director of Product, the role translates high-level design vision into actionable product experiences that improve service delivery, accessibility, and trust in government. Success is measured by usability, accessibility, adoption, clarity, and public value rather than revenue or growth metrics. Key Responsibilities - Lead end-to-end product design for key digital services and platforms. - Translate policy, operational, and regulatory requirements into intuitive user experiences. - Ensure consistent application of design standards, accessibility requirements, and inclusive design principles. - Oversee user flows, interaction models, wireframes, prototypes, and high-fidelity design outputs. - Champion user research practices including interviews, usability testing, journey mapping, and accessibility testing. - Embed inclusive design practices accounting for language access, digital literacy, disability access, and device constraints. - Serve as an advocate for human-centered design within the agency. - Mentor and coach designers while supporting hiring efforts to build a diverse, high-performing design team. Minimum Qualifications - 5+ years of experience in product design, UX/UI, or service design. - 5+ years of experience designing complex digital services for diverse user populations. - 5+ years of experience working with cross-functional teams in agile or iterative environments. - Strong portfolio demonstrating systems thinking, accessibility awareness, and end-to-end product ownership. - Bachelor's degree with at least 12 credits in a related field and one year of satisfactory full-time related experience; OR - High school diploma or equivalent and five years of related experience; OR - Equivalent combination of education and experience. Special Requirements - Candidates must include a portfolio of their work when applying. - Must obtain New York City residency within 90 days of appointment. - Must work in-person at the Manhattan office a minimum of 1 day a week. - Knowledge of accessibility standards (WCAG, Section 508) and inclusive design best practices. Selection Process - No Exam Required. - Civil Service Title: Executive Program Manager (Title Code 94618). - Non-Competitive classification. - Applicants will be evaluated based on their experience, portfolio, and alignment with the agency's mission and KSAOs. How to Apply - Submit an application along with a required portfolio of your work. - Job ID: 777595. - The position is posted until 09/27/2026. - Ensure you meet the residency and minimum qualification requirements before applying. Employment Details - Full-Time position. - Location: 100 Church St., Manhattan, N.Y. - Department: Managerial / Strategy, Products, and Innovation. - Category: Technology, Data & Innovation. - Experience Level: Manager. - Eligible for Public Service Loan Forgiveness. - The Campaign Finance Board is an inclusive equal opportunity employer committed to a diverse workforce.