Manager, Open Data and Analytics

ABOUT THE ROLE The Manager, Open Data and Analytics leads the Open Data and analytic efforts for the City of Cleveland in the Office of Urban Analytics and Innovation (Urban AI), reporting to the Director. This role enables improved decision-making through data analytics, increases transparency and quality control through data access, and establishes data governance. The team is responsible for fostering a culture of data and continuous improvement to modernize City Hall, improve operations, and better deliver services to residents. KEY RESPONSIBILITIES - Define and lead complex, cross-departmental analytics and data projects to successful completion - Develop and launch complex analytic solutions supporting city strategic initiatives - Oversee operations of the city's Open Data Portal and plan for continuous improvement - Support city departments in using analytic tools such as Power BI and GIS - Develop and implement change management strategies to maximize employee adoption of data products - Facilitate community engagement and awareness of City data initiatives through partnerships, nonprofits, and hackathons - Serve as the liaison to city staff, departments, consultants, and senior management - Act as team lead and people manager for data and analytics staff in Urban AI - Manage city-wide data and analytics projects, determining tools, scope, timeline, and team members - Execute projects efficiently, measuring performance using appropriate project management tools - Partner with Innovation and Process Improvement leaders on complex, process-driven projects - Implement data management systems and processes with the city-wide Data Warehouse team - Baseline initiatives against industry best practices and peer cities - Supervise planning, analysis, coordination, implementation, and documentation of departmental activities - Monitor project timelines, expenditures, and prepare reports regarding program activities and operational issues MINIMUM QUALIFICATIONS - Bachelor's degree in Business Administration, Public Administration, or a related field from an accredited four-year college or university - Substitution: Two years of equivalent education, training, and experience may substitute for each year of college education lacking - Substitution: A project or program management certification may substitute for up to two years of college education - Five years of full-time paid experience in program or project management, administrative operations, or a related field - Proficiency in the use of computers and common office software applications - Strong written, verbal, organizational, communication, and time management skills SPECIAL REQUIREMENTS - Must be able to lift and carry a minimum of thirty (30) pounds - Valid State of Ohio Driver's License required - Experience with analytic tools such as Power BI, Tableau, GIS, R Studio, or Shiny - Experience with programming languages such as SQL, Python, or R (preferred) - Proven self-management and team-management skills with a customer-oriented attitude - Demonstrated ability to manage complex projects across multiple departments, including monitoring budgets and timelines - Preferred: Local government experience, prior experience as a people manager or team lead, and project management or program administration experience SELECTION PROCESS Not specified in the provided job description. HOW TO APPLY Not explicitly specified in the provided text. Applicants should refer to the official City of Cleveland careers portal and search for Job Number 10829-HR before the closing date. EMPLOYMENT DETAILS - Employer: City of Cleveland - Job Type: Full-time - Job Number: 10829-HR - Department: 1601 - Innovation & Technology - Division: 160104 - Urban AI - Location: 1601 - Innovation & Technology, Cleveland, OH - Opening Date: 07/23/2026 - Closing Date: 08/20/2026 11:59 PM Eastern