University Police & Communications Security Specialist 1 (NY HELPS)

ABOUT THE ROLE The University Police Communications and Security Specialist 1 (CSS 1) provides critical communications services for the New York State University Police at Albany. Functioning as a desk officer, dispatcher, and 911 operator, the CSS is typically the first representative of the Department to assist those seeking help. This multi-faceted role requires operating various communication and security systems, dispatching patrols, maintaining records, and occasionally patrolling campus facilities to enforce regulations and assist the campus community. KEY RESPONSIBILITIES - Answer telephone, radio, and computer communications lines. - Dispatch mobile and foot patrols. - Maintain appropriate records, and prepare and file a variety of reports and logs. - Operate radio receiver and broadcast equipment, telephone equipment, the eJusticeNY Integrated Justice Portal, personal computers, closed-circuit television systems, and electronic security systems. - Patrol campus buildings and facilities, enforce building regulations, maintain order, and answer questions for students, staff, and visitors. MINIMUM QUALIFICATIONS - Non-Competitive (NY HELPS): One year of full-time experience as a Police or Peace Officer; OR one year of full-time experience as a dispatcher for a public safety agency (fire departments, emergency medical services, or law enforcement); OR one year of active service and an Honorable Discharge from the United States military as a dispatcher or military police/security personnel. - Substitution: 30 semester college credit hours from an accredited school. - Competitive: Reachable score on the University Police Communications & Security Specialist 1 List; OR current NYS employee with 1 year of service in an eligible title; OR former NYS employee eligible for reinstatement; OR filled from a mandatory reemployment list. SPECIAL REQUIREMENTS - May require additional credentials or a background check to verify identity. - Must be available to work variable shifts, as determined by seniority bid (training is expected on day shifts). SELECTION PROCESS - Filled via a non-competitive appointment under the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS), meaning no examination is initially required. - Within one year of permanent appointment, non-competitive status is expected to convert to competitive status without an examination. - Resumes that do not clearly meet the minimum requirements will be deemed unqualified. HOW TO APPLY - Applicants must apply online using the following link: https://albany.interviewexchange.com/jobofferdetails.jsp?JOBID=199705 EMPLOYMENT DETAILS - Agency: University at Albany (University Police) - Location: 1400 Washington Avenue, Albany, NY 12222 - Employment Type: Full-Time, Contingent Permanent - Jurisdictional Class: Competitive Class (initially Non-Competitive under NY HELPS) - Schedule: Variable workweek, 37.5 hours per week. Shift will be determined by seniority bid. - Flextime, mandatory overtime, compressed workweek, and telecommuting are not allowed. - Bargaining Unit: SSU - Security Services Unit (NYSCOPBA)