IT Specialist ( Business Analyst)

ABOUT THE ROLE The District of Columbia Health Benefit Exchange Authority (DCHBX) is seeking an IT Specialist (Business Analyst) to support the analysis, documentation, and delivery of IT system enhancements and new development projects for the DC Health Link marketplace. This role bridges business and technology by translating complex policy, regulatory, and operational requirements into clear, actionable technical specifications. The incumbent will work to ensure access to quality and affordable health care for all District residents in accordance with the Affordable Care Act (PPACA) and local laws. This is a Career Service - Regular Appointment position at Grade 15. KEY RESPONSIBILITIES - Facilitate requirements-gathering sessions with business stakeholders, program staff, legal/compliance teams, and external partners to elicit and document business needs. - Prepare and deliver clear briefings, status updates, and requirement summaries for business stakeholders and IT management. - Analyze business processes, workflows, and policy requirements to identify gaps, inefficiencies, and system improvement opportunities. - Perform impact analysis for proposed system changes to identify dependencies, affected systems, and downstream effects. - Translate business requirements into user stories, use cases, process flows, and acceptance criteria using structured methodologies. - Support regulatory and Federal compliance initiatives (ACA, CMS, IRS) by analyzing applicable rules and documenting system requirements. - Produce high-quality Business Requirements Documents (BRD), functional specifications, user stories, and System Requirements Specifications (SRS). - Maintain a structured Requirements Traceability Matrix (RTM) linking business needs to test cases and delivered functionality. MINIMUM QUALIFICATIONS Specialized Experience: - Experience that equipped the applicant with the knowledge, skills, and abilities to perform the duties of the position successfully. - To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization. - Typically, this experience is in or related to the work of the position to be filled (e.g., business analysis, systems analysis, requirements gathering in an IT environment). Licenses and Certifications: - None required. SPECIAL REQUIREMENTS - Security Sensitive: This position is deemed Security Sensitive. Incumbents are subject to enhanced suitability screening. - Background Check: Must successfully pass a criminal background and consumer credit check as a condition of employment. - Periodic Checks: Subject to periodic criminal background checks for the duration of tenure. - Residency Requirement: Applicants claiming "Residency Preference" must maintain residency in the District of Columbia for a minimum of seven (7) years. Failure to do so may result in forfeiture of employment. SELECTION PROCESS Application Review: Candidates will be evaluated based on their application materials against the minimum qualifications and specialized experience requirements. Interview: Qualified candidates may be invited for an interview process. HOW TO APPLY Apply online via the official District of Columbia government job portal using Job ID 32914. The application window closes on August 12, 2026. Ensure all required documentation regarding experience is submitted accurately. EMPLOYMENT DETAILS - Location: 1225 I Street, NW, Washington, DC - Agency: Health Benefit Exchange Authority - Job Type: Full-Time, Regular - Grade: 15 (CS-2210-15) - Tour of Duty: Monday - Friday, 8:15 a.m. - 4:45 p.m. - Bargaining Unit: CH11 (Note: Text states "This position is not a part of a collective bargaining unit" under Other Significant Facts, but lists CH11 under General Info. Usually CH11 is a specific unit. I will list as per text: Collective Bargaining Unit: This position is not a part of a collective bargaining unit.) - Equal Opportunity Employer: The District of Columbia Government is an Equal Opportunity Employer. All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.