Director of Veteran Affairs

ABOUT THE ROLE The Director of Veteran Affairs works within the Department of Health and Human Services under the direction of the department director. The role involves providing educational, vocational, and personal guidance and information to veterans. The position is exempt and classified as management. The workweek is 40 hours, with additional time required as needed during nights, weekends, and holidays. KEY RESPONSIBILITIES - Confers with veterans and their families regarding service problems - Maintains a community resource network for veterans' services - Establishes and maintains contracts and liaisons with national, state, and local veterans' agencies - Provides job information guidance and refers veterans to suitable local employers - Provides information on veterans' rights and benefits, including research into current state and federal laws - Distributes official forms and assists veterans in preparing applications and filing claims - Prepares correspondence, reports of activities, and maintains necessary records and files - Performs, supervises, formulates, and directs work relating to traffic regulation, design, planning, and control (as noted in the provided duties list) MINIMUM QUALIFICATIONS - Two years of experience in gathering information from clients and providing guidance, assistance, or explanations of benefits and services - Knowledge of interviewing techniques and information gathering methods - Ability to read and interpret federal and state laws regarding veterans' rights and apply them to specific cases - Ability to assist in the completion and filing of claims - Ability to work harmoniously with veterans, families, and other agencies - Ability to collect and disseminate information concerning veterans' rights and benefits - Ability to maintain records, files, reports, and correspondence SPECIAL REQUIREMENTS - Valid New Jersey Driver's License (required only if vehicle operation is necessary to perform essential duties rather than employee mobility) EMPLOYMENT DETAILS - Employer: City of Jersey City - Department: Health and Human Services, Division of Veteran Affairs - Status: Full-Time, Exempt, Management - Workweek: 40 hours per week, plus nights, weekends, and holidays as needed