Director of Communications

About the Role - Seeks an accomplished Director with at least 5 years of communications experience, ideally within a government setting. - Assumes communications leadership within a complex network of constituents, government, business, and non-profit stakeholders. - Reports to the Deputy Mayor/Chief of Staff and works closely with the senior team and department head-level staff. - Manages the City of Syracuse's internal and external messaging, sets strategy, leads public relations, and acts as a key spokesperson. Key Responsibilities 1. Develops and executes comprehensive communication strategies for internal and external audiences. 2. Manages media relations, builds media contacts, writes press releases, and serves as a spokesperson. 3. Defines and maintains the city's brand voice, tone, and integrity across all platforms. 4. Oversees the creation of diverse content, including digital, video, audio, and print materials. 5. Manages internal communications to keep employees informed and engaged. 6. Supervises and guides communications, marketing, and design teams. 7. Creates and manages the communications budget and tracks engagement using data. 8. Works with departments to ensure effective City of Syracuse government-sponsored events. 9. Creates and executes opportunities to engage with residents, particularly under-engaged communities. 10. Manages the development, distribution, and maintenance of all print and electronic collateral, including newsletters, brochures, and the city's website. 11. Mentors and leads a team member responsible for communications administration and coordination. Minimum Qualifications - Education and Experience: Typically requires 5 years in communications, marketing, public relations, or journalism. Experience in government communications is preferred. - Leadership: Ability to unite teams, innovate, and adapt quickly. - Communication: Exceptional writing, speaking, and interpersonal skills. - Strategic Thinking: Capacity to develop long-term communication plans. - Crisis Management: Skill in handling sensitive situations and public statements. Special Requirements - Highly collaborative style with experience developing and implementing communications strategies. - Strong track record as an implementer who thrives on managing multiple key initiatives concurrently. - Demonstrated ability to set and meet deadlines. - High energy, maturity, and leadership, with the ability to serve as a unifying force. - Sincere commitment to working collaboratively with all constituent groups. - Self-starter who is able to work independently and enjoys creating and implementing new initiatives. Selection Process 1. Application Review: Online applications are reviewed for minimum qualifications and experience. 2. Interview and Evaluation: Candidates are evaluated on their communications experience, leadership, and strategic thinking. 3. Background Check: The City of Syracuse may conduct a criminal background check regarding the employment sought. How to Apply - Submit an online application using the designated application link on the City of Syracuse careers page. - For disability accommodations, contact the Office of Human Resources at 315-448-8780 or personnel@syr.gov. Employment Details - Employer: City of Syracuse. - Location: City Hall, 233 East Washington Street, Syracuse, NY 13202. - Benefits: Health, dental, and vision insurance, paid time off, parental leave, and a retirement plan. - Equal Opportunity: The City provides equal employment opportunity regardless of race, color, sex, religion, age, marital status, national origin, disability, veteran status, gender identity, sexual orientation, or any other protected class.